Gaming is for fun — not stress. At 12bdb, every member's wellbeing is our top priority. We have all the support you need to stay in control at all times.
We want you to enjoy gaming — but never at the cost of your wellbeing. That is why 12bdb has these safeguards in place.
You can set your own daily, weekly, or monthly deposit limits. Once set, there is no way to go over your budget.
Feel like you need a break? Take a cooling-off period of 24 hours to 30 days. Your account will be fully suspended during this time.
If you need a longer break, you can request to exclude yourself from the platform for anywhere from 6 months to permanently.
View your full gaming and transaction history at any time. Understand your own patterns and make informed decisions.
You'll receive automatic alerts after a set time or spending limit is reached — making it easier to stay aware.
If needed, 12bdb will provide information on professional counselling services. You are never alone.
12bdb believes gaming should be purely enjoyable and always within your control. Responsible gaming means knowing your limits, sticking to your budget, and never letting gaming take over your life.
We know online gaming can become addictive. That is why 12bdb has put measures in place from the start to protect every member's wellbeing. On this page, we cover everything — 12bdb's responsible gaming policy, the protections available, and how you can ensure a safe gaming experience.
Remember — gaming is entertainment, not an investment. Winning is never guaranteed, and chasing losses by playing more is never the right call.
If you notice the following signs, it is important to take them seriously. They may indicate problematic gaming behaviour:
If you answer "yes" to any of the questions below, it may be time to take a step back.
Are you spending more than your budget on gaming and regretting it later?
Are you tempted to keep betting in order to recover lost money?
Do you find it hard to stop gaming, or feel uncomfortable when you try?
Are you hiding your gaming from family or friends?
Is gaming causing you to neglect work, studies, or family responsibilities?
Do you feel irritable, restless, or anxious when you cannot game?
Every 12bdb member has easy access to these tools for safer gaming:
| Tools | How it works | How to access |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly Deposit Limit | Account Settings |
| Loss Limit | Auto-stop after a set loss amount | Account Settings |
| Session Time Limit | Alert or logout after a set time | Account Settings |
| Cooling-Off | 1–30 day break, reactivation available | Request Support |
| Self-Exclusion | 6 months to permanent, cannot be cancelled by you | Request Support |
The smartest move is to set your budget and time limits before you start. On 12bdb, it is simple to do:
First, log in to your 12bdb account and click on the profile icon.
Go to the "Responsible Gaming" option in the profile menu.
Set limits on deposits, losses, or session time. Choose daily, weekly, or monthly — whatever works best for you.
Confirm your limit — it takes effect immediately. You will receive a confirmation message.
If you feel you need a complete break from gaming, self-exclusion is the most effective step. It's a significant decision, and 12bdb fully respects it.
To self-exclude, contact us via Live Chat or email ([email protected]). Our support team will assist you with care and sensitivity.
12bdb is strictly for users aged 18 and above. We take firm measures to prevent minors from opening accounts or participating in any gaming activity.
Advice for Parents: Use parental control software on your computer or mobile device. If you suspect your child is attempting to access 12bdb, contact us immediately.
The habits that experienced, responsible gamers follow can make a real difference for you too:
12bdb's support team is specially trained in responsible gaming. You can reach us with any concern — no judgment, just help.
All support requests are completely confidential. Your identity and personal details are never shared with any third party.
We make this commitment — the wellbeing, safety, and enjoyment of every member will always come before our business interests. If gaming ever becomes a problem, we will be the first to offer a helping hand.
Your entertainment is safe at 12bdb. Join today and enjoy a controlled, responsible gaming experience using our built-in responsible gaming features.