12bdb Terms and Conditions — Please read in full before using the platform

1 General Terms & Conditions

12bdb is an online gaming and Sports Betting platform offering entertainment services to users in Bangladesh. These Terms and Conditions form a legally binding agreement between 12bdb and its members.

By registering on the 12bdb website or platform, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

12bdb reserves the right to modify or update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2 Account Register

To open an account with 12bdb, the following conditions must be met:

• You must be at least 18 years of age.
• Each individual may only register one account. If multiple accounts are found under the same person, all of them will be suspended.
• All information provided during registration must be accurate and truthful.
• Only one account per household is permitted — multiple accounts from the same address or mobile number are not allowed.
• Keep your password confidential. You are responsible for any unauthorized access to your account.

12bdb reserves the right to reject or cancel any account registration, particularly if any information provided appears to be false or misleading.

3 KYC and Verification

A KYC (Know Your Customer) verification must be completed before withdrawals can be processed on 12bdb. This is a mandatory step to ensure member security.

Any one of the following government-issued ID documents must be submitted for KYC verification:

• National ID Card (NID)
• Passport
• Driving License

Without completed KYC verification, deposits are still possible but withdrawals will be held. KYC verification is typically completed within 24-48 hours.

4 Deposit Policy

Deposits on 12bdb can be made via Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum deposit amount is BDT 500.
• The maximum deposit limit depends on your account tier and verification status.
• Deposits are typically credited to your account instantly.
• Only payments from a mobile number registered in your own name will be accepted.
• Third-party deposits are strictly prohibited.

If a deposit does not appear in your account, please wait 30 minutes. If the issue persists, contact Live Support with your transaction ID.

5 Withdrawal Policy

12bdb's withdrawal policy is transparent and straightforward for all members. Please keep the following rules in mind when making a withdrawal:

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the mobile number used for the deposit.
• Withdrawals will not be processed until KYC verification has been completed.
• Withdrawal requests are typically processed within 1-24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Multiple withdrawal requests per day are allowed, but the total daily limit still applies.

6 Bonuses & Promotions

The rules governing bonuses and promotions on 12bdb are set out below. Each bonus carries its own specific terms, which you should review before claiming.

• Welcome Bonus: For new members only. Up to 100% bonus on your first deposit. A 1x wagering requirement applies.
• Reload Bonus: For existing members. Please refer to the Promotions page for the specific terms of each reload bonus.
• Cashback: The weekly cashback has no wagering requirements — you can withdraw it directly.
• Referral Bonus: A bonus is credited when your referred friend makes a deposit. A 1x wager requirement applies to referral bonuses.

If bonus abuse is detected — including claiming bonuses across multiple accounts or using automated betting to meet wagering requirements — all bonuses and winnings will be voided and the account will be suspended.

12bdb reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

7 Gaming Rules

All games on 12bdb operate using internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair.

• Minimum and maximum bet limits apply to all games and are displayed in the game lobby.
• If a game is interrupted mid-session due to a technical error, the bet will be refunded.
• In Live Casino games, the dealer's decision is final.
• Sports Betting payouts are confirmed only after the official result is published.
• If a technical issue or software error is detected in any game, 12bdb reserves the right to void the relevant transaction.

8 Responsible Gaming

12bdb believes gaming should be entertainment — not a source of problems. That is why responsible gaming is our top priority.

The following features are available on the 12bdb platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Self-Exclusion: Option to close your account temporarily or permanently, from 7 days to an indefinite period.
• Cooling-Off Period: Temporarily suspend your gaming activity.
• Reality Check: You will receive reminder alerts at set intervals.

9 Prohibited Activities

The following activities are strictly prohibited on 12bdb. Any violation will result in immediate account closure and forfeiture of the account balance:

• Creating or operating multiple accounts
• Registering with fake or someone else's identity documents
• Attempting to exploit the bonus system
• Using automated bots or software to play games
• Exploiting platform technical errors
• Money laundering or transactions involving illegal funds
• Threatening or harassing other members or staff

12bdb reserves the right to temporarily suspend any account pending investigation if suspicious activity is detected.

10 Privacy and Data Protection

12bdb takes the security of your personal information seriously. Details provided at registration are used solely for account management and to meet legal obligations.

• Your information will never be sold or shared with third parties.
• All data is secured with SSL encryption.
• Information may be disclosed in response to valid requests from legal authorities.
• You may request deletion of your data at any time.

For more details, visit our Privacy Policy View page.

11 Account Closure and Suspension

You can voluntarily close your 12bdb account at any time. Simply contact the support team to initiate the process.

12bdb reserves the right to unilaterally close an account for the following reasons:

• Violation of Terms & Conditions or participation in prohibited activities
• Registering with false information
• Extended account inactivity (more than 12 months)
• As required by legal or regulatory authorities

Any valid balance will be returned upon account closure, though bonus balances may be forfeited.

12 Changes to Terms & Conditions

12bdb reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after any changes take effect constitutes acceptance of the updated Terms & Conditions. We recommend checking this page regularly.